Thursday, November 7, 2013

Are you in control of your Online Reputation?

As a business owner with employees we all truly walk on eggshells when it comes to the customer service industry. Online Reputation Management has become a cost of doing business in today's market. 20 years ago a dissatisfied customer would ultimately tell up to 17 people of their negative experience, if happy maybe 3.  Fast forward to today and a negative customer experience can be broadcast via social media and open forums to thousands of potential customers in a matter of seconds, becoming financially challenging at best or crushing your business depending on the context of the post.  Online Reputation Management by Sigma Hospitality Resources understands the frustrations business owners face by having their hard earned reputations damaged by an angry customer, disgruntled former employee or your competition.  Sigma Hospitality Resources provides you with 24/7 Online Reputation Management specifically designed for the customer service industry with continuous monitoring of top review sites, social media and local reviews.  Our consultants take the time to understand your business then develop a custom tailored plan to bring your reputation to the level you deserve.
Don't become a statistic visit www.sigmahospitalityresources.com and partner with the Top Rated Online Reputation Management company for the customer service industry.

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